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OHQ's documents are adequate proof of a charge that is payable unless they are revealed to be wrong. Customer will use its reasonable efforts to notify OHQ of any billing dispute within fourteen (14) days of receipt of an invoice, complying with the procedure outlined in Section 15. If Client conflicts a billing, the invoice must remain to be paid in a timely manner nonetheless OHQ will attribute or reimburse Client if it is later sensibly established by OHQ or according to the disagreement resolution process outlined in Area 15 that the billing was incorrect and the Client is entitled to a debt or reimbursement.
Such modifications might consist of, without constraint, adjustments for the Membership Fees or Use Costs for OHQ Paid Solutions, adjustments to the usage allowances included in the Prices Strategies, and discontinuation of Prices Plans. (a) Each such alteration will certainly work after sensible breakthrough written notification is supplied to Customer (for instance, by being uploaded to the OHQ Internet Site), except that any type of such alteration that influences a Selected Paid Service will put on Client beginning at the start of a Paid Service Term starting no less than thirty (30) days from the day which OHQ provides notice of such revision to Customer according to Area 16.8.
If Customer does not end its use any afflicted Selected Paid Solution prior to the effective date of such revision, Customer will be considered to have consented to such modification with respect to such Selected Paid Service. (b) If a Pricing Strategy selected by Consumer is discontinued, OHQ will give Consumer with practical breakthrough notification of no much less than thirty (30) days and Customer will be provided the option of selecting a brand-new Pricing Strategy from then-current prices strategies provided by OHQ.
For avoidance of question, this paragraph does not put on modifications to the Catalog, which are resolved in Section 7 (virtual receptionist companies).1. Consumer represents that all information provided by Consumer and its callers to OHQ (including, without limitation, all call information and info concerning Customer's Charge card) is accurate, current and complete at the time it is given to OHQ
Consumer has to at all times follow all laws, policies, standards and codes suitable in connection with its usage of OHQ Offerings and the Client's supply of its services and product to its customers. Customer will not make use of any type of OHQ Offerings to take part in, or to motivate or help others to take part in, any type of unlawful or illegal tasks.
If a brand-new Paid Service Term begins earlier than three (3) days after such e-mail is sent, Customer will certainly sustain the applicable Registration Charge for the new Paid Solution Term (the ""). The efficient day of such discontinuation will certainly be either (i) the Requested Discontinuation Date, or needs to Consumer not mention an Asked for Termination Date, (ii) the last day of the Last Paid Service Term.
Where Customer ends pursuant to this Section 10.1(b): (i). The Membership Fees that have actually been pre-paid will certainly be maintained and the OHQ Offerings offered to Consumer until the last day of the Final Paid Solution Term (subject to reinstatement fees under condition 10.3(e)) and the extra balance of the Prepaid Usage Credit report will certainly be kept by OHQ for future usage by Customer if Client makes a decision to re-instate or otherwise re-commence the OHQ Solution according to Area 10.3(e); or (ii).
(b) Adhering to termination of any kind of OHQ Service, OHQ will not be accountable at all for addressing phone calls, taking or delivering messages, or doing any type of various other tasks in connection with such OHQ Service. (c) Upon discontinuation of all OHQ Providers, OHQ may terminate Consumer's Account and Client's access to the Account.
(e) Following discontinuation of any type of OHQ Services, OHQ will certainly have no obligation to reinstate or otherwise recommence such OHQ Providers. If OHQ elects (in its discernment) to renew or otherwise recommence a terminated OHQ Providers, OHQ might require that Client pay a reinstatement fee of $30 (to cover OHQ's practical expenses in processing the reinstatement) Details accumulated by OHQ from Consumer and its customers may be made use of, disclosed and shared by OHQ based on OHQ's privacy policy as readily available on the OHQ Website ("") and as might be amended from time to time.
The Controller thus selects the Cpu relative to handling activities undertaken during the provision of assistant solutions. OHQ and Customer recognize and concur that the Cpu goes through the adhering to commitments: The Cpu will follow the appropriate Information Security Rules and have to: (a) only act upon the composed instructions of the Controller and make sure those acting under their authority do the exact same; (b) make sure that people processing the information undergo an obligation of self-confidence; (c) utilize its best efforts to safeguard and safeguard all personal information from unsanctioned or illegal handling, consisting of (but not limited to) unexpected loss, damage or damage; (d) make certain that all handling meets the demands of the GDPR and related Data Security Regulation; (e) ensure that where a Sub-Processor is utilized, they: only engage a Sub-Processor with the previous authorization of the Controller; inform the Controller of any kind of desired modifications worrying Sub-Processors; they carry out a composed agreement consisting of the exact same information security commitments as set out in these Terms; recognize that any failure on the component of the Sub-processor to conform with the Data Protection Laws, the Processor continues to be fully reliant the Controller for the efficiency of the Sub-Processor's responsibilities; and aid the Controller in supplying subject access and permitting information based on exercise their legal rights under the Data Security Regulations.
The Controller will accomplish sufficient and proper onboarding and due diligence look for all Processors, with a complete assessment of the obligatory Information Protection Law needs. The Controller shall confirm that the Cpu has appropriate and recorded processes for data breaches, information retention and data transfers in position. The Controller will obtain evidence from the Cpu as to the: (a) confirmation and reliability of the employees used by the Processor; (b) any type of certifications, certifications and policies as referred to in the onboarding process; (c) technical and functional procedures made use of in securing the Personal Information; and (d) treatments in location for enabling information subjects to exercise their rights, consisting of (however not limited to), subject access requests, erasure & correction procedures and limitation of processing procedures.
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