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The Best Best Virtual Receptionist Services Service

Published Aug 08, 24
6 min read


OHQ's records suffice proof of a cost that is payable unless they are shown to be incorrect. Customer will certainly utilize its reasonable efforts to alert OHQ of any kind of billing conflict within fourteen (14) days of receipt of an invoice, following the process outlined in Area 15. If Consumer disputes a billing, the billing must continue to be paid promptly nonetheless OHQ will certainly credit or refund Consumer if it is later on fairly determined by OHQ or pursuant to the disagreement resolution procedure detailed in Section 15 that the invoice was wrong and the Customer is qualified to a credit score or refund.

Such alterations may include, without limitation, adjustments to the quantities of the Membership Charges or Usage Fees for OHQ Paid Providers, modifications to the usage allowances consisted of in the Pricing Strategies, and discontinuation of Rates Plans. (a) Each such revision will certainly work after sensible advancement composed notice is supplied to Client (for instance, by being published to the OHQ Website), other than that any type of such revision that affects a Selected Paid Service will use to Client starting at the beginning of a Paid Service Term beginning no much less than thirty (30) days from the day which OHQ gives notification of such modification to Customer according to Section 16.8.

If Client does not terminate its use of any type of affected Selected Paid Service before the effective date of such alteration, Client will certainly be considered to have actually accepted such modification with respect to such Selected Paid Solution. (b) If a Prices Plan selected by Consumer is stopped, OHQ will supply Consumer with sensible advance notice of no less than thirty (30) days and Client will be offered the alternative of picking a brand-new Pricing Plan from then-current pricing strategies supplied by OHQ.

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For evasion of question, this paragraph does not use to modifications to the Catalog, which are dealt with in Section 7 (virtual legal receptionist).1. Consumer represents that all info supplied by Client and its customers to OHQ (consisting of, without constraint, all get in touch with info and info relating to Client's Bank card) is exact, updated and total at the time it is given to OHQ

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Consumer should in any way times abide with all regulations, guidelines, requirements and codes suitable in connection with its usage of OHQ Offerings and the Consumer's supply of its product and services to its callers. Customer will certainly not utilize any OHQ Offerings to take part in, or to encourage or aid others to participate in, any kind of prohibited or fraudulent activities.

If a brand-new Paid Solution Term starts earlier than 3 (3) days after such e-mail is sent out, Consumer will certainly incur the appropriate Registration Cost for the brand-new Paid Solution Term (the ""). The efficient day of such discontinuation will be either (i) the Asked For Termination Date, or must Consumer not mention a Requested Termination Day, (ii) the last day of the Final Paid Service Term.

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Where Client terminates according to this Section 10.1(b): (i). The Registration Costs that have actually been pre-paid will certainly be kept and the OHQ Offerings offered to Customer until the last day of the Last Paid Solution Term (subject to reinstatement costs under provision 10.3(e)) and the extra equilibrium of the Prepaid Usage Credit will certainly be kept by OHQ for future usage by Customer if Consumer determines to re-instate or otherwise re-commence the OHQ Service according to Section 10.3(e); or (ii).

(b) Following discontinuation of any type of OHQ Service, OHQ will certainly not be responsible by any means for responding to phone calls, taking or supplying messages, or carrying out any type of other tasks in connection with such OHQ Solution. (c) Upon discontinuation of all OHQ Services, OHQ might terminate Client's Account and Consumer's access to the Account.

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(e) Adhering to discontinuation of any kind of OHQ Services, OHQ will have no obligation to renew or otherwise recommence such OHQ Services. If OHQ elects (in its discernment) to reinstate or otherwise recommence an ended OHQ Services, OHQ might call for that Client pay a reinstatement charge of $30 (to cover OHQ's affordable expenses in processing the reinstatement) Details gathered by OHQ from Consumer and its callers may be used, revealed and shared by OHQ according to OHQ's privacy plan as readily available on the OHQ Site ("") and as might be modified from time to time.

The Controller hereby selects the Cpu relative to processing tasks undertaken during the provision of receptionist solutions. OHQ and Client recognize and concur that the Processor goes through the adhering to commitments: The Cpu will follow the appropriate Data Defense Laws and must: (a) just act upon the composed instructions of the Controller and ensure those acting under their authority do the very same; (b) guarantee that people processing the information are subject to an obligation of confidence; (c) utilize its best efforts to protect and shield all personal data from unauthorised or illegal handling, including (but not limited to) unintended loss, destruction or damages; (d) ensure that all handling satisfies the needs of the GDPR and related Information Protection Laws; (e) ensure that where a Sub-Processor is used, they: just involve a Sub-Processor with the previous approval of the Controller; notify the Controller of any type of intended changes concerning Sub-Processors; they implement a written agreement including the exact same data protection obligations as laid out in these Terms; understand that any kind of failure on the part of the Sub-processor to abide by the Data Protection Laws, the Cpu stays totally responsible to the Controller for the efficiency of the Sub-Processor's obligations; and aid the Controller in supplying subject gain access to and allowing information topics to exercise their civil liberties under the Information Protection Regulations.

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The Controller will execute sufficient and suitable onboarding and due diligence checks for all Processors, with a full assessment of the necessary Data Protection Regulation requirements. The Controller shall verify that the Cpu has sufficient and documented processes for information breaches, data retention and information transfers in place. The Controller shall obtain evidence from the Processor as to the: (a) confirmation and dependability of the staff members made use of by the Cpu; (b) any kind of certificates, certifications and plans as described in the onboarding process; (c) technological and functional measures used in guarding the Personal Information; and (d) procedures in area for allowing information based on exercise their rights, including (however not restricted to), subject access demands, erasure & rectification treatments and limitation of processing measures.

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