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Who Makes The Best Live Virtual Receptionist

Published Aug 12, 24
6 min read


OHQ's records suffice evidence of a fee that is payable unless they are shown to be incorrect. Client will use its reasonable efforts to alert OHQ of any type of billing dispute within fourteen (14) days of receipt of a billing, adhering to the process outlined in Area 15. If Customer disagreements a billing, the invoice has to remain to be paid on time nevertheless OHQ will attribute or reimburse Consumer if it is later on fairly determined by OHQ or according to the disagreement resolution process described in Area 15 that the invoice was incorrect and the Customer is qualified to a credit history or refund.

Such alterations might include, without restriction, modifications to the amounts of the Membership Fees or Use Fees for OHQ Paid Providers, changes to the usage allocations consisted of in the Rates Plans, and discontinuation of Rates Plans. (a) Each such revision will take impact after sensible advancement created notification is given to Customer (for instance, by being posted to the OHQ Website), except that any such alteration that impacts a Selected Paid Solution will use to Customer starting at the beginning of a Paid Service Term beginning no much less than thirty (30) days from the date which OHQ provides notification of such revision to Client based on Area 16.8.

If Client does not terminate its use any affected Selected Paid Solution prior to the reliable date of such alteration, Customer will be considered to have actually accepted such revision with regard to such Selected Paid Solution. (b) If a Prices Strategy chosen by Client is stopped, OHQ will certainly provide Customer with practical advance notice of no less than thirty (30) days and Client will certainly be given the option of selecting a brand-new Pricing Strategy from then-current rates strategies provided by OHQ.

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For avoidance of doubt, this paragraph does not put on modifications to the Catalog, which are attended to in Area 7 (live receptionist phone service).1. Client represents that all details offered by Customer and its customers to OHQ (consisting of, without limitation, all get in touch with details and details regarding Client's Debt Card) is accurate, up-to-date and total at the time it is given to OHQ

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Client needs to in any way times abide with all laws, guidelines, requirements and codes relevant about its use OHQ Offerings and the Consumer's supply of its product or services to its customers. Client will certainly not utilize any kind of OHQ Offerings to engage in, or to motivate or help others to engage in, any illegal or fraudulent activities.

If a brand-new Paid Solution Term begins earlier than 3 (3) days after such e-mail is sent, Client will sustain the suitable Membership Fee for the brand-new Paid Service Term (the ""). The effective date of such discontinuation will be either (i) the Asked For Termination Day, or needs to Client not specify an Asked for Discontinuation Day, (ii) the last day of the Last Paid Solution Term.

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Where Customer ends pursuant to this Area 10.1(b): (i). The Membership Charges that have been pre-paid will be maintained and the OHQ Offerings offered to Consumer until the last day of the Last Paid Solution Term (based on reinstatement fees under provision 10.3(e)) and the extra balance of the Prepaid Usage Credit score will certainly be maintained by OHQ for future usage by Client if Consumer decides to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Following discontinuation of any type of OHQ Solution, OHQ will not be accountable whatsoever for addressing calls, taking or delivering messages, or carrying out any kind of various other activities in connection with such OHQ Service. (c) Upon discontinuation of all OHQ Solutions, OHQ might terminate Customer's Account and Client's accessibility to the Account.

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(e) Adhering to discontinuation of any OHQ Services, OHQ will certainly have no commitment to renew or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discretion) to reinstate or otherwise recommence an ended OHQ Providers, OHQ might require that Client pay a reinstatement cost of $30 (to cover OHQ's affordable prices in refining the reinstatement) Details gathered by OHQ from Client and its callers might be used, divulged and shared by OHQ based on OHQ's privacy plan as readily available on the OHQ Site ("") and as may be changed every so often.

The Controller hereby designates the Cpu relative to handling activities embarked on during the stipulation of receptionist services. OHQ and Customer acknowledge and agree that the Processor undergoes the adhering to commitments: The Cpu will adhere to the appropriate Information Protection Regulations and must: (a) only act on the created guidelines of the Controller and make sure those acting under their authority do the very same; (b) guarantee that people processing the information go through an obligation of self-confidence; (c) utilize its finest endeavours to protect and secure all personal data from unauthorised or illegal processing, consisting of (yet not restricted to) accidental loss, damage or damage; (d) make certain that all handling satisfies the demands of the GDPR and related Data Protection Legislation; (e) make sure that where a Sub-Processor is used, they: only involve a Sub-Processor with the prior consent of the Controller; inform the Controller of any kind of desired changes worrying Sub-Processors; they carry out a written contract having the very same information security obligations as laid out in these Terms; recognize that any type of failing for the Sub-processor to comply with the Information Protection Laws, the Cpu remains fully reliant the Controller for the performance of the Sub-Processor's commitments; and assist the Controller in offering subject access and allowing data topics to exercise their rights under the Information Protection Rules.

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The Controller will carry out appropriate and appropriate onboarding and due persistance look for all Processors, with a complete assessment of the mandatory Information Defense Legislation requirements. The Controller shall validate that the Processor has appropriate and documented procedures for data violations, information retention and data transfers in position. The Controller shall acquire proof from the Processor as to the: (a) verification and dependability of the employees utilized by the Cpu; (b) any type of certificates, certifications and policies as described in the onboarding procedure; (c) technical and operational procedures made use of in securing the Personal Data; and (d) treatments in position for permitting information topics to exercise their legal rights, consisting of (but not limited to), subject access demands, erasure & rectification procedures and restriction of processing actions.

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